Shipping policy

Shipping Policy

At Thorne Voss, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below to understand how and when your order will be processed and delivered.

Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped, including tracking information.

Shipping Rates & Delivery Estimates
We offer several shipping options at checkout, including standard ground shipping and expedited services. Shipping charges for your order will be calculated and displayed at checkout unless your order qualifies for free shipping.

Free Shipping
We offer free standard ground shipping on all orders of $60 or more (before tax and after discounts). This offer applies only to domestic U.S. orders and will be automatically applied at checkout—no code necessary.

Shipping Locations
We currently ship to all 50 U.S. states. We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

Order Issues & Delays
While we do our best to ensure timely delivery, please note that shipping times are estimates and not guarantees. Delays due to weather, carrier issues, or holidays may occur. If your order is delayed significantly or lost, please contact our customer support team for assistance.

Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us at Support@ThorneVoss.com.